Choose an AI documentation tool against four requirements, in this order: correct professional Danish, data processing within the EU with a data processing agreement, integration with your medical record system, and human approval of every note. Price is the last filter, not the first. A tool that writes poor professional Danish or processes patient data outside the EU costs more in rework and risk than the licence saves.
What should you look for when choosing AI for clinical documentation?
Assess each tool against four questions. Does it write correct professional Danish? Is data processed within the EU with a data processing agreement? Does it talk to your medical record system? And does an authorised clinician approve every note before it lands in the record? Test the answers on your own consultations during a trial period, not on the vendor's demo. A note you would have written differently is a note you have to correct. Price only becomes relevant once the four requirements are answered.
How do you test whether the tool writes correct professional Danish?
An AI note should be readable, correctable and approvable in seconds, not rewritten. Test the language quality on your own consultations, not on the vendor's examples. Check four things. Does the tool hit clinical terms, Danish abbreviations and anatomical concepts? Does it hold the structure of a SOAP note, so that subjective, objective, assessment and plan do not blur together? Does it confuse left and right, or dose and unit? And does it invent details that were not said? A generic model translated into Danish makes more of those errors than a tool built for Danish clinical practice. Every error is one you have to catch yourself on review. People's Clinic is Danish developed with a focus on professional Danish.
Is data processed within the EU?
Health information is a special category of personal data under GDPR Article 9 and requires a heightened level of protection. Check three things with the vendor. Where is data processed and stored - within the EU, or is it transferred to a third country such as the US? Does a data processing agreement come with it, as GDPR Article 28 requires when a vendor processes data on your behalf? And which sub-processors are involved, for example a cloud provider, and where are they located? People's Clinic processes data within the EU (Frankfurt) and provides a data processing agreement as part of the setup. Read more under data and security.
Does it talk to your medical record system?
A tool that lives in a separate tab means copy-and-paste for every note - and every manual transfer is a chance to hit the wrong patient record. Check whether the tool works together with your medical record system, and what "integration" actually covers: do you switch windows, or is the note moved across for you? With XMO, People's sits inside the system, so you work in one window. The note is not moved automatically - you review and paste it yourself - but you avoid switching between several programs. See the current integrations.
How are consent and deletion handled?
The documentation itself does not rest on consent. It is a duty under the record-keeping order, and the processing of the health information takes place as part of patient treatment under GDPR Article 9(2)(h). But the patient must be openly informed that an AI tool is used to support the documentation. Ask the vendor specifically: what is kept, for how long, and when is it deleted? At People's Clinic the transcription is deleted after up to 90 days. The finished note sits in your medical record system under your control and follows the ordinary retention periods for patient records.
Who holds the responsibility, and what does the AI Act say?
Responsibility for the record always lies with the authorised clinician. This follows from the authorisation act and cannot be delegated to a tool. The AI produces a draft - you read it through, correct and approve, and your name is on the note. The tool is an assistant, not a decision-maker. The EU AI Regulation (AI Act) sets requirements for AI systems, among other things on transparency and on a person being able to oversee the output. A good tool makes it easy to see and correct what the AI proposes before anything becomes part of the record. Ask the vendor how human oversight is built into the workflow.
Can you try it first?
Test before you commit. A trial period lets you assess language, security and integration on your own everyday work, not on a demo image. Run it on a slice of your own consultation types - an acute enquiry, a chronic-care check-up, a phone consultation - and see how much you correct. People's Clinic has a trial period of 30 days. You sign up with a card but can cancel before payment is taken - so you pay nothing if you cancel during the trial period. See the prices, or ask support if you are in doubt.
This guide is general orientation, not legal advice. If you are in doubt about your clinic's situation, seek specific advice. Relevant authorities are Datatilsynet and Styrelsen for Patientsikkerhed. Read also the guide on whether AI clinical documentation is legal in Denmark.